It is very popular in the US these days to be a truck dispatcher. But what are the duties of a dispatcher? What skills does a freight dispatcher have? What are the pros and cons of this job? Read this post to the end and you will find out all the basic information about dispatch services.
The role of the truck dispatcher is very important in the logistics industry because they manage and plan freight transportation. Typically, truck dispatchers are responsible for providing drivers with accurate logistics, setting the route, negotiating delivery times, and coordinating the smooth transportation of loads. Dispatchers are like the point of contact for carriers. That is why they schedule all the deliveries and arrange pickups of loads. They also review truck drivers’ logs. Since being a dispatcher is very important and responsible, there are a huge number of tools and softwares that help their work. This is why technical expertise is so significant for a truck dispatcher. A good dispatcher always knows how to use these technologies effectively.
Not every person can be a freight dispatcher, because they must have a certain set of personal qualities. For example, time management skills play an important role in the transportation industry. Punctuality and the ability to schedule properly increase the productivity of a trucking company. Truck dispatchers must be persistent, serious and determined. But in addition to these skills, there are cases when a truck dispatcher has to be soft and pleasant in communication. In this way, a dispatcher must develop interpersonal skills. A true professional knows how to speak clearly and distinctly, especially with drivers when they are on the road.
What education is required to become a freight dispatcher? First of all, you need to have a high school diploma or GED. For some companies this is enough. But an associate’s degree and specialized truck dispatching courses will increase your chances of getting hired.
What are the benefits of being a freight dispatcher? Although this is a full-time job, it is quite common for dispatchers to operate from home. This fact makes their work more flexible. But sometimes they must be on duty 24 hours a day, seven days a week. Also, this work would not be so tempting if it didn’t include a high salary. This is a job with good pay and lots of opportunities. The average salary for a truck dispatcher in the United States is $50,000 per year. Where else can you earn that much money without any degrees?
Yes, being a freight dispatcher can be stressful. Sometimes problems have to be solved on the road, for example, when a truck breaks down or the cargo is damaged. This job is for reliable and responsible people. But it also includes a lot of bonuses. There is an opportunity for career growth and a high rate of income increase. Many things in a truck dispatcher`s work primarily depend on personal qualities, and not on education. But, in case you are good at accounting, mathematics and geography, then it will be easier for you to get used to the work. In addition, a truck dispatcher career opens up many possibilities and a unique experience.